1. About Pride IT Solutions
Pride IT Solutions provides web hosting, IT hardware, and networking services in South Africa. We are committed to protecting your privacy and processing personal information responsibly.
2. Information We Collect
- Names, contact details, and business information from enquiries and sign-ups.
- Billing and payment details for client accounts.
- Technical data (IP address, browser type, device information) for analytics and security.
3. How We Use Your Information
- To deliver hosting, hardware, and networking services.
- To respond to enquiries, send invoices, and provide support.
- To comply with financial and regulatory obligations.
4. Data Storage & Protection
Data is stored securely on South African servers and access is limited to authorised personnel. Backups are encrypted and retained for limited durations.
5. Retention
Personal data is retained only as long as necessary to fulfil service obligations or legal requirements.
6. Your Rights Under POPIA
- Access and correct your personal data.
- Request deletion or restriction of processing.
- Withdraw consent for marketing.
- File a complaint with the Information Regulator.
Information Regulator (South Africa)
Email: complaints.IR@justice.gov.za
Website: https://www.justice.gov.za/inforeg/
7. Cookies & Analytics
Our website uses cookies to improve functionality and gather anonymous analytics data. You may disable cookies in your browser settings.
8. Policy Updates
We may update this policy from time to time. The latest version will always be available on our website.
Contact for Privacy Queries
📧 info@prideit.co.za
📍 Pretoria North, Gauteng, South Africa